PRIVACY POLICY

 

Last Updated: 10-12-2025

Affinity Doctor at Door (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you access our website or use our home visit and online consultation services.

1. Information We Collect

We may collect:

Information You Provide

  • Name
  • Phone number
  • Email address
  • Address for home visit consultations
  • Information shared while booking online consultations
  • Any details provided through WhatsApp, forms, or calls

Automatically Collected Information

  • Device details
  • IP address
  • Browser and usage data
  • Analytics information

2. How We Use Your Information

We use your information to:

  • Schedule home visit or online consultations
  • Communicate appointment updates
  • Provide service-related support
  • Improve website performance
  • Maintain operational records
  • Respond to enquiries from WhatsApp, phone, or email

We do not use your information to target sensitive health conditions.

3. Information Sharing

We do not sell your information.

We may share details only with:

  • Licensed medical professionals providing your consultation
  • Technology partners assisting with scheduling and communication
  • Service providers supporting website functionality and analytics

All partners follow confidentiality and data protection practices.

4. WhatsApp & Phone Communication

When you contact us via WhatsApp or phone:

  • You choose what information to share
  • WhatsApp may process data under its own privacy policy
  • We use your details only to respond and provide service-related support

5. Cookies & Analytics

Our website may use cookies for:

  • Improving user experience
  • Traffic measurement
  • Analytics
  • Enhancing page performance

Cookies can be disabled in browser settings.

6. Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access or misuse.

7. Your Rights

You may request:

  • Access to your stored data
  • Correction or updates
  • Deletion of your information
  • Withdrawal of marketing or communication consent

To exercise these rights, contact us at:
📩 care@doctoratdoor.co.in
📞 +91 8989 63 4040

8. Updates to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions regarding this Privacy Policy:
📩 care@doctoratdoor.co.in
📞 +91 8989 63 4040

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